fbpx

I am very confident that you’ll love your Easy Planet Travel purchase! However, if you ever have an issue with your order, it’s my goal to resolve it the best way possible.

Printable Products

Due to the nature of these digital items, once a file has been sent or downloaded it can’t be returned, and therefore there is no possibility of refunding.

Posters, Canvas, Mugs, and All Physical Products

Cancellation

You can ask to cancel your purchase within 1 hour of your order.

Return and Exchange – Posters and Canvas

I design the creative, and OLĒKA Canvas, located in the Laurentians (Quebec), print and ship them. All of our canvas and posters have a 60-day warranty policy. If your product breaks or has manufacturing defects, please take a picture of it and send all the details to [email protected] (they’re super friendly and have the best customer service!), so you can return it to their workshop for a refund or an exchange (if applicable).

Return and Exchange – Mugs, Wooden Prints, and All Other Physical Products

All of my mugs, wooden prints, and all other physical products have a 15-day warranty policy. If your product breaks or has manufacturing defects, please take a picture of it and send all the details to me by email, so I can find the best solution for you, either a refund or an exchange (if applicable).

If you have any questions or comments, do not hesitate to contact me by email. I will gladly help you!

 

I do not exchange or refund orders for buyer’s remorse or size changes.

Thanks a lot for your understanding!

0